Starting therapy can sometimes raise practical questions and a sense of uncertainty about what to expect. Here you’ll find answers to some of the most common questions people ask when considering an appointment with us.

How do I make an appointment?

Call (08) 9386 6020 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. If we can’t answer, leave a message and we’ll get back to you.

Do I need a doctor’s referral?
Yes, for Medicare rebates under a Mental Health Care Plan. No, if using private health insurance.

How long are sessions and how much do they cost?
Sessions are usually 50 minutes. Fees vary so please call us for details.

What is your cancellation policy?
At least 24 hours’ notice is required to avoid a cancellation fee.

Will my sessions be confidential?
Yes, except where there is a legal or ethical duty of care.

What if I need urgent help?
We are not a crisis service. For immediate help, call 000 or Lifeline on 13 11 14.

What should I expect at my first session?
You’ll discuss your concerns, learn about how your therapist works, and set initial goals.

How do I know which therapist is right for me?
Your GP will often suggest the right therapsit for your particlar needs. Also, our staff can help to match you with the therapist best suited to your needs.

What types of issues can a psychologist help with?
Personal issues, anxiety, depression, trauma, grief, relationship issues, life changes, stress, and personal growth.

What is a Clinical Psychologist?
A registered professional with postgraduate training and supervised practice, specialising in psychological assessment and therapy.

What is the difference between a Psychiatrist and a Clinical Psychologist?
Psychiatrists are doctors who can prescribe medication. Clinical Psychologists provide therapy and assessments but do not prescribe.

What is Hypnotherapy?
A therapy using relaxation and focused awareness to support new perspectives and coping strategies. Clients remain in control.

What is Hakomi?
A gentle, body-centred psychotherapy that combines psychology, mindfulness, and body–mind approaches for self-discovery.